Forum Discussion

Autumn773's avatar
Autumn773
2 years ago

Community manager please this is unnacceptable.

Trying to report a player for abusing in game machanics in battlefield v. the link EA provide https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/ Does not help my ...
DepaX3's avatar
DepaX3
Rising Hotshot
2 years ago
@Autumn773 You should make a report to ban that user since I don't think they are going to make changes to a game that has already been finished/abandoned.
Autumn773's avatar
Autumn773
2 years ago

There is no way to file a report about this player on xbox.

It is not an xbox issue, it is the game that needs  to be patched.

They say they stopped supporting battlefield v but they recently gave battlefield v a anti cheat.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    Hi @Autumn773 It's not possible to report players here on Answers HQ unfortunately. There's nobody on these forums who can handle cheating reports at all.

    You can report them to EA Help, as you've done, so they can pass the information to the Terms of Service team, or directly through the game (see the guide for the steps: https://help.ea.com/en-gb/help/faq/report-players-for-cheating-abuse-and-harassment/#playstationxbox). If you want to report someone to Xbox directly, then you can do so through their Xbox Profile (steps: https://support.xbox.com/en-GB/help/family-online-safety/enforcement/file-a-complaint).
    • Autumn773's avatar
      Autumn773
      2 years ago

      To report in-game behavior (console only)

      1. Open the Options screen.
      2. Open Scoreboard.
      3. Click the player’s persona name.
      4. Choose View Profile.
      5. Click Option.
      6. Select Report.
      7. Select In-game behavior

      If you can, include this information:

      • the screen name, gamertag, PlayStation™Network Online ID, or ID of the offender
      • a screenshot of the action as it happens
      • a screenshot of the main score screen

      This option is not available on xbox.

      • ElliotLH's avatar
        ElliotLH
        Hero+
        2 years ago
        @Autumn773 I play on Xbox and that is how you do it. You view their profile from the scoreboard and use the report options there. If you wanted to provide additional information, such as videos etc, that is where you would send it to EA Help and ask them to pass it to the TOS team.
    • Autumn773's avatar
      Autumn773
      2 years ago

      @ElliotLH 

      Ea live chat adviser said they can't have conversations with the terms of service team.

      So have I spent the last 2 years reporting the same player  asking ea advisers to forward the evidence to the terms of service team a complete waste?

      Because the same player is still redeploying constantly in  game to make the teams loose.

      • ElliotLH's avatar
        ElliotLH
        Hero+
        2 years ago
        @Autumn773 They can't investigate reports or seek information about a report to give to you, but they can and will pass the information along to the ToS team for them to handle, as per the official EA reporting guide. Either that advisor made a mistake and gave incorrect information or something was lost in translation.

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