Forum Discussion

Autumn773's avatar
Autumn773
2 years ago

Community manager please this is unnacceptable.

Trying to report a player for abusing in game machanics in battlefield v. the link EA provide https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/ Does not help my ...
ElliotLH's avatar
ElliotLH
Hero+
2 years ago
Hi @Autumn773 It's not possible to report players here on Answers HQ unfortunately. There's nobody on these forums who can handle cheating reports at all.

You can report them to EA Help, as you've done, so they can pass the information to the Terms of Service team, or directly through the game (see the guide for the steps: https://help.ea.com/en-gb/help/faq/report-players-for-cheating-abuse-and-harassment/#playstationxbox). If you want to report someone to Xbox directly, then you can do so through their Xbox Profile (steps: https://support.xbox.com/en-GB/help/family-online-safety/enforcement/file-a-complaint).
Autumn773's avatar
Autumn773
2 years ago

@ElliotLH 

Ea live chat adviser said they can't have conversations with the terms of service team.

So have I spent the last 2 years reporting the same player  asking ea advisers to forward the evidence to the terms of service team a complete waste?

Because the same player is still redeploying constantly in  game to make the teams loose.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    @Autumn773 They can't investigate reports or seek information about a report to give to you, but they can and will pass the information along to the ToS team for them to handle, as per the official EA reporting guide. Either that advisor made a mistake and gave incorrect information or something was lost in translation.

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