Forum Discussion
6 years ago
@EA_Kent Did not solve the issue
EA_Kent
Community Manager
6 years ago
Thanks for giving it a shot for me.
What happens if you set up a Clean Boot on your PC before you launch the game? If there's something else running at the same time that might be causing this to happen, a Clean Boot may help get around it.
For more info on how to set one up check out the EA Help website. Let me know how that goes when you can.
/Kent
- 6 years ago@EA_Kent Still nothing
- EA_Kent6 years ago
Community Manager
I appreciate you giving it a shot.
When you have the chance could you share a DxDiag here so we can take a look? For more details on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
Thanks!/Kent
- 6 years ago
Here's the dxdiag file