Crash to desktop- all games- no error

Hi all,

I have crash after when I'm trying run the game. It happens after last update.

Does anyone got the same issue?

Thanks!

@DerkaNDerka 

Is it crashing to the desktop right when you're loading up the game or after a while when you're playing?

Let's start with some basics first below and if you can attach a DxDiag that will help us know what specs/hardware you're using along with any errors showing up at the bottom of your Windows Error Reporter.

1. Update your drivers and basic PC troubleshooting steps
2. Search "Windows Updates" in the taskbar search bar so you can get the latest version. Pending Windows updates can cause conflicts with Origin/games
3. Make sure Origin and your games are added to your anti-virus exceptions list. Some anti-virus/firewalls can prevent games from launch. More info here
4. Disable all overlays (Origin In-game, Discord, MSI Afterburner) before launching the game again
5. Determine whether a process running in the background is causing issues by performing a clean boot. As soon as the PC boots up, immediately run Origin as administrator by right-clicking on the desktop shortcut. Launch the game immediately without opening up any other programs. Here is how to clean boot

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

My game just crashes after approximately 30 minutes. There is no error when the game actually crashes. There is no error in Windows log.

What can i do??

Hey @VictorDK87 let's start by grabbing a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

That should hopefully help us narrow down the cause of the issue.

Darko

Here is my DxDiag

Hey @VictorDK87 would it be possible to rerun your DxDiag in English?

Darko

I hope it is on English Now🙂 @EA_Darko 

@VictorDK87 

Can you try uninstalling Live-Update (see this post) because I see that under your Windows Error Reporting. Double-check to see if you have any pending Windows Updates too. Search "Windows Updates" in the taskbar search bar so you can get the latest version. 

Do you have Nahimic software installed on your PC?