DirectX 11 graphics issue

Hey @Happy_Hunter89. 

Can you give me a bit more details on what's going on exactly? I watched the video clip you linked, but it's hard to tell what's going on because of the bitrate in the video. What sort of graphical issues have you been seeing? 

/Kent

Hey. If you look at the smartphone you can see better. The problem is shadows on the grass. Shadows appear and disappear. It turns out some kind of flicker similar to artifacts.

@Happy_Hunter89 

Ah, I see now! Thanks for clarifying that for me. 

Are you only noticing this in particular areas like this one where there's a lot of grass or other clutter on the ground? Are you seeing any weird shadow issues with objects or on other maps? 

/Kent

I think it is always associated with grass. Here's an example of such flickering and again on the grass https://youtu.be/x9tVlvoIMwU and https://youtu.be/hWGs1lLNfv0. On other maps, everything is fine and no artifacts. I saw similar problems on some videos, but they were not expressed so strongly.

@Happy_Hunter89 

Gotcha, thanks. 

Have you tried making any adjustments to the in-game settings to see if that changes anything at all? 

/Kent

@EA_Kent only DirectX12 can help with this problem.

@Happy_Hunter89 

When you have the chance could you try pulling up a DxDiag and attach it here so we can take a look? For more information on how to get the file check out the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent