Forum Discussion

Manoque77's avatar
7 years ago

DirectX12 Dogtag Viewing Crash Game

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 2080TI
Enter RAM memory size in GB 16GB
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? All menu whenever dogtag is displayed.
Please select your region Asia
On which server did this happen? On all
When did this happen? (dd.mm.yy hh:mm) Everytime
Summarize your bug When using DX12 (RTX ON, never tried with RTX OFF), every single time I view a dogtag, either from my profile or even clicking the reward for tide of war (dogtag), it will crash the game. Tried this on DX11 and have no issues.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Enable DX12 in game and view dogtags. In my case, I had RTX on as well.
What happens when the bug occurs? Game freeze and crash instantly.
What should be happening instead? Should be able to view the dogtags.

Game crash when viewing dogtag using DirectX12. RTX is on. Didn't try with Off. However, when I switched to DX11, no issues. No crashes and dogtags are viewable. Happens 100% of the time. Even Tide of War rewarded dogtag, if I click on those and not thru the profile, it sitll crash.

7 Replies

  • Since I have this same issue, I just want to add that it only seems to happen when DXR is enabled. It does not happen in DX11 or DX12 with DXR disabled.

    I have the same issue with dog tags and also with viewing medals. Basically, the game crashes on any menu screen where you can view dog tags or medals when you try to view them when DXR is enabled.

    An immediate test would be to go to the Profile menu and try to view your dog tags or your medals.

    I hope this helps.
  • I actually had another thread going for this same issue. It's been determined that enabling DXR with DX12 will consistently crash the game 100% of the time when a dog tag is clicked in either the awarded menu or tides of war thing. It was also not awarding me emblems. I could click on them in the tides of war progress thing without it crashing, but they were never awarded to me unless I disabled DXR and clicked.

    https://answers.ea.com/t5/Technical-Issues/Crash-when-selecting-Dog-Tags/td-p/7190719

  • Shadow0nTh3Sun's avatar
    Shadow0nTh3Sun
    7 years ago

    Haven't tried viewing dogtags-- but anytime I click on "chapter rewards" or "tides of war" and then click to see the individual rewards at each level, the game will instantly crash with no error message.  Running Ultra settings, DX12, DXR.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Same here:

    Product: Battlefield V
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number Nvidia 2080
    Enter RAM memory size in GB 8GB
    Which part of the game is the issue happening in? Game Menu
    In which game menu were you when the bug occurred? All menu whenever dogtag is displayed.
    Please select your region North America
    On which server did this happen? On all
    When did this happen? (dd.mm.yy hh:mm) Everytime
    Summarize your bug When using DX12 (RTX ON, never tried with RTX OFF), every single time I view a dogtag, either from my profile or even clicking the reward for tide of war (dogtag), it will crash the game. Tried this on DX11 and have no issues.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Enable DX12 in game and view dogtags. In my case, I had RTX on as well.
    What happens when the bug occurs? Game freeze and crash instantly.
    What should be happening instead? Should be able to view the dogtags.

  • Anonymous's avatar
    Anonymous
    7 years ago

    I have the same issue and it's killing me. It makes the game unable to showcase anything in the menu. Weapons are just invisible, but they don't crash the game. Only medals and dog tags does. I have a 2080, and i am so happy i am not the only one with this problem. i have been searching for an answer for hours now..

  • Same problem with all the latest patches for BFV, Origin, Nvidia, and Windows 10. No beta software installed on the system.

    Intel Core i7-8700K
    Nvidia RTX 2080 Ti
    16GiB DDR4 RAM
    NVME M.2 SSD
  • Thought I would add that this problem was fixed for me with one of the patches after my initial post but now after the Lightning Strikes patch, I have the same issue again. I can't see the dog tags or medals in the Profile menu and the game crashes after I try to look at them. Sheesh.

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