Forum Discussion

neyoriquans's avatar
neyoriquans
7 years ago

DXR Enabled in Battlefield V crashes the game. Unable to play with DXR enabled.

The reason why I've upgraded my system to an RTX 2070 was to use ray tracing, and battlefield V is one of the only games currently sporting this technology. However, whenever I try to play this game ...
Pecone's avatar
Pecone
7 years ago

I am already running these drivers. If I turn off DX12 the game works fine, but then I cannot use DXR and DLSS. The game crashes all the time since the last patch when running in DX12 mode. Please fix it.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone, 

    Thank you for your patience and for all of the info you have provided. 🙂
     
    We are looking for Dxdiag so we can what drivers and hardware to help us investigate the issue. We'll also ask if players can check for and share any Battlefield-related crash reports from the Event Viewer.
     
    Troubleshooting that has been reported done:
    • Reinstall GPU drivers.
    • Turn off Dx12.
    • Turn off/on DLSS.
    Again, thank you.
     
    /Atic
    • mattelcondor's avatar
      mattelcondor
      7 years ago

      same problem for me.
      constant crashes with:
      active dxr
      dxr + dlss active

      dx 12 active

      windows last update

      all driver last update
      video driver (418.91)
      graphics: everything at ultra settings

      2560x1440p

      PC:

      -i7 8700k @ 5 GHz stable
      -Asus ROG Maximus X Hero
      -GSkill Trident Z 32GB DDR4 3200 MHz CL16
      -Asus Strix RTX 2080 OC8GB
      -Corsair RM 750x 80Plus Gold
      -CM ML240L
      -CM Master Case H500MRGB
      -Samsung SSD 970 Evo 250GB + 860 Evo 500GB

      Origine: Windows

      Riepilogo: Errore hardware

      Data: 15/‎02/‎2019 15:26

      Stato: Segnalazione non inviata

      Descrizione: Si è verificato un problema dell'hardware che impedisce il corretto funzionamento di Windows.

      Nome evento problema: LiveKernelEvent
      Codice: 141
      Parametro 1: ffffa60b3ebc11e0
      Parametro 2: fffff8040d7add60
      Parametro 3: 0
      Parametro 4: 870
      Versione sistema operativo: 10_0_17763
      Service Pack: 0_0
      Prodotto: 256_1
      Versione SO: 10.0.17763.2.0.0.256.48
      ID impostazioni locali: 1040

      Origine: Battlefield™ V

      Riepilogo: Ha smesso di funzionare

      Data: 15/‎02/‎2019 15:26

      Stato: Segnalazione inviata

      Descrizione:Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe

      Firma del problema
      Nome evento problema: APPCRASH
      Nome applicazione: bfv.exe
      Versione applicazione: 1.0.69.53546
      Timestamp applicazione: 5c5e06a1
      Nome modulo con errori: KERNELBASE.dll
      Versione modulo con errori: 10.0.17763.292
      Timestamp modulo con errori: b51bba8e
      Codice eccezione: 887a0006
      Offset eccezione: 0000000000055549
      Versione SO: 10.0.17763.2.0.0.256.48
      ID impostazioni locali: 1040
      Informazioni aggiuntive 1: 0469
      Ulteriori informazioni 2: 0469de2556c7272911a4c24cd6ad2508
      Ulteriori informazioni 3: 8d42
      Ulteriori informazioni 4: 8d42c015a6734b6974375f996ed870fd

      Ulteriori informazioni sul problema
      ID bucket: 8ad5adf83aef095f338c91bf85debfad (1408661035230871469)

      • tonkovich's avatar
        tonkovich
        7 years ago

        Add me to the list of people experiencing problems with DXR and DLSS enabled.  Most of the time I can't start a match and if I can eventually BFV will crash to the desktop.  Also, just to make note, the game randomly freezes for a split second or so when I have DXR enabled without DLSS.  GPU: EVGA RTX 2080 XC2 ULTRA GAMING.

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