EA Help
Hi. Why is the mail changed for live chat ad ea help? That really su*** The don't understand the questions en waiting time is of the scalle. Reegards Ruud
Forum Discussion
Hi @Planekillert What is the problem you are trying to get help with?
Hi @ElliotLH
I and many others use that for reporting some lets say not fair playing players.
You can upload pictures and video.
If whe use the report link true origin, then you still see them going on months after the report.
When you do it true ea help with vid, the are getting banned much faster.
I tryied the onlice chat, say's 8 min wait time, that was 30 min after all.
And then after some chat later, i get, what is the problem, whe can't figure it out.
So i did get the feeling i was online with a chatbot.
Sorry for the broken english, just a dutch guy over here.
Reegards Ruud
@Planekillert The wait times for live chat fluctuate so you'll either need to be patient or try later when they may not be so busy.
However, reporting through live chat won't affect the speed that any potential action will be taken. All player reports are handled by the Terms of Service team, and the only think EA Help do is pass the necessary information on to them for investigation.Hi @ElliotLH
I know that the past it on to the service team.
Some how i think it goes quicker true internal mail.
But i tryied to be a good player by reporting like this.
So i give up now, and hope for the best when the new anti cheat goes online wednesday.
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