Forum Discussion

GuiltyNL's avatar
4 years ago

EA keeps referring to the 'Report article' but the complaint is about reporting

Hello EA,

I noticed the same behaviour when someone tries to tell you that the game is full of cheaters and reporting doesn't help.

I think nobody looks at the reports and because of that cheating players keep cheating.

That is what players are complaining about and the only thing you do is giving a canned response, ignoring the complaint about the reports and referring them to the Reports Article, which is pointless, because reporting players doesn't work.

I think the primary complaint is:

EA you are not handling the reports of cheating players. And you are not taking it seriously.

I know you say you do take it seriously, but we are not able to see this in the game. Reported players are still playing after weeks, months or even years.

The in game detection functionality is absent, which is the biggest problem. Your game engine should be codes such way that cheaters don't have a chance to play with cheats and keep undetected.

I know you are just community managers here doing your job, but ignoring the problem only makes things worse.

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