Forum Discussion
ElliotLH
2 years agoHero+
@ZJIoDeyKa Can you add a screenshot of the message? Also, and I only mention this because of the wording rather than thinking this'll be the issue, what does your ban history show for your EA account?
ZJIoDeyKa
2 years agoNot applicable
@ElliotLH , Here is 2 screenshots... Maybe it can help, but they are in a different language.
I have a completely empty history of bans on my account. At the same time, I have only multiplayer functions unavailable in the game. This is very similar to disconnecting from EA servers, I tried to fix the problem using similar options, but it didn't help.
At the same time, if I install a game that I bought inside EA, not Steam, and then launch it, then some update will be downloaded from me and the functions will be available. IDK how it works, rly.
- ElliotLH2 years agoHero+@ZJIoDeyKa Thanks for the screenshot and it's good that it's not a ban issue.
While I don't read your language, it seems that the message is pointing you to the connection self-help guides.
https://help.ea.com/en-gb/help/faq/problems-playing-online/
https://help.ea.com/uk/help/faq/connection-troubleshooting-basic/