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Emkei3's avatar
Emkei3
Seasoned Novice
2 years ago

Fix for Battlefield 5 launch issue (works for other games also)

Hello,

I had an issue with Battlefield 5 on the EA launcher, I pressed play and the launcher hides as usual before the game usually starts up but nothing happens, then the launcher just pops back up on the screen.

After discussing this with EA help on the chat and they referred me to Microsoft, I did all the troubleshooting possible and got no help, I decided to decipher this issue myself.


I Found the fix.

Delete Saved Data

In some cases, the saved data that is stored locally on your computer can also give rise to the problem at hand. This saved data contains your in-game settings along with some other things. When this is corrupted or damaged, your game is very likely to not launch as it tries to load up this saved data. 

If this case is applicable, you will have to get rid of the saved data so that a new copy can be generated when you launch the game. To do this, follow the instructions given down below:

  1. First of all, open up the File Explorer window.Opening up File Explorer
  2. Then, navigate to the My Documents folder.Navigating to My Documents Folder
  3. Once there, go ahead and right click on the Battlefield 5 folder and change its name to something else by clicking the Rename option. Alternatively, you can also just delete the folder.Battlefield 5 Folder in My Documents
  4. After doing that, go ahead and launch the game.
  5. Before doing so, if you deleted the folder, make sure that OneDrive does not restore it. One way of accomplishing this would be to simply close out OneDrive on your system. 
  6. Once that is done, see if the problem is still persistent. 

I found out that the reason why it never started my game was because of the saved data was corrupted / on a OneDrive folder.


This Fix can be applied to any game which has similar issues in loading the game.

Hope this helps! (EA make sure people see this and educate your support staff to recommend this fix in the future).

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