Okay here the second one.
If you want to point out that theres "Unknown Host" or the host that doesnt give any reply. Those are free configurable by the ISP's to not answer to ping or name resolve requests.
The trace still arrived at the target destination and still theres not a single % loss.
Community ManagerThanks for running the test again. Yes, I'm aware that those hops aren't returning results due to not allowing pings. This mostly looks good. The 5th hop is concerning as it spikes with an unfavorable worst ping on both tests. That should cause some lag, but I wouldn't think it would cause you to not be able to connect. It's possible though. Where are you located? You may not necessarily be passing through that hop when reaching the Battlefield servers.
The servers in that trace are located in California and i am located in Germany. So all the game servers that i play on are located over here in frankfurt. The closest ea servers are in dublin ireland. So usually it should be not necessarily that my way is through the trans atlantic cable which is the hop u mention btw. Due to high usage of Netflix and amazon prime in europe i guess this route is a bit more busy than usual. But still 100ms is not a big deal tho.
Btw the IP range 100.69 + 100.127 is the internal interconnection of the German Fibrechannel Company. My isp.
its the interconnections to the HQ and endpoint. All the fibrechannels are funneled through them.
Community ManagerYou could also try using the European server listed in the UO Trace instructions to see what kind of results you get. Regardless, you've done most everything I can suggest. Have you checked to see if QoS is enabled on your router? That may help.
This is to the Account Server in Dublin.
The Network Node directly before is some Level 3 Node. So i wouldnt give too many on that either. The response from the account server itself is working just fine i would say.
4 pings loss on 461 pings is not that bad. Aswell an response time of 36ms for a distance of 1000km air line. So theres probably no reason.
Community ManagerI'd recommend running at least 2 tests. That 5th hop has a really high worst ping. That's not good. You also have a little packet loss and even 1% can cause problems. What about QoS? Do you have that enabled?
Community ManagerIf you can connect through a hotspot on your phone, that points to the issue being with your ISP. Do you also have more people on your home network since the social distancing began?
Community ManagerThat's really strange that only Battlefield V is experiencing this. For contacting your ISP, I would tell them what you told me. You can't connect to any servers through your home connection, but you can connect using a wireless hotspot.
