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Thanks for running the test again. Yes, I'm aware that those hops aren't returning results due to not allowing pings. This mostly looks good. The 5th hop is concerning as it spikes with an unfavorable worst ping on both tests. That should cause some lag, but I wouldn't think it would cause you to not be able to connect. It's possible though. Where are you located? You may not necessarily be passing through that hop when reaching the Battlefield servers.
Btw the IP range 100.69 + 100.127 is the internal interconnection of the German Fibrechannel Company. My isp.
its the interconnections to the HQ and endpoint. All the fibrechannels are funneled through them.
- EA_Aljo6 years ago
Community Manager
You could also try using the European server listed in the UO Trace instructions to see what kind of results you get. Regardless, you've done most everything I can suggest. Have you checked to see if QoS is enabled on your router? That may help.
- 6 years ago
This is to the Account Server in Dublin.
The Network Node directly before is some Level 3 Node. So i wouldnt give too many on that either. The response from the account server itself is working just fine i would say.
4 pings loss on 461 pings is not that bad. Aswell an response time of 36ms for a distance of 1000km air line. So theres probably no reason.
- EA_Aljo6 years ago
Community Manager
I'd recommend running at least 2 tests. That 5th hop has a really high worst ping. That's not good. You also have a little packet loss and even 1% can cause problems. What about QoS? Do you have that enabled?
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