Forum Discussion

Chris22111983's avatar
Chris22111983
6 years ago

Game disconnected. Connection to ea online timed out. Your network bandwidth...

Game disconnected. Connection to ea online timed out. Your network bandwidth and/or network latency may not meet the requirements for this game Battlefield 5 and then black screen.

I bought the game 2 days ago and it worked fine(connecting to servers and so on) and now i can't connect to any server.I didn't change a thing on my pc, or my router or the internet provider,it's all the same and now i can't play the game anymore because it won't connect.Today i managed to connect one single time to Into the Jungle thing but just once.I've tried everything on the ea site - clearing cache and renewing dns and so on,looked for open ports (from the battlefield 5 list) and found many open.What is happening??? It is frustating and i am  sorry i bought the game because it is useless.Almost forgot i'm on a really fast network 1000 Mbps and i usually download with an average of 98 MB/s,so it's not the network.I'm aspecting an answer( a fix for the problem) otherwise i want my money back because the game isn't playable !!!

38 Replies

Replies have been turned off for this discussion
Show More
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @FuUrselflI 

    I'd recommend running at least 2 tests. That 5th hop has a really high worst ping. That's not good. You also have a little packet loss and even 1% can cause problems. What about QoS? Do you have that enabled?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Chris22111983 

    If you can connect through a hotspot on your phone, that points to the issue being with your ISP. Do you also have more people on your home network since the social distancing began?

  • Chris22111983's avatar
    Chris22111983
    6 years ago
    @EA_Aljo Nope.Same internet users(me and my wife).What is interesting and also leads me to question the ea server is the fact that Battlefield 5 is the only game with this problem.I have installed Battlefield Bad Company 2,Call of Duty Modern Warfare(first one),Call of Duty Warzone,Heroes and Generals WW2,CSGO, and all of them work fine (on line multiplayer of course).
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Chris22111983 

    That's really strange that only Battlefield V is experiencing this. For contacting your ISP, I would tell them what you told me. You can't connect to any servers through your home connection, but you can connect using a wireless hotspot.

  • RAMB0xxx's avatar
    RAMB0xxx
    Newcomer
    2 months ago

    hola estoy teniendo este mismo inconveniente al intentar jugar con 2 computadoras en mi casa, una conecta y la otra tiene este error.

    ya intenté de todo incluso crear 2 redes separadas con distinto IP y distinto DNS en cada una y tengo 1 PC conectada individualmente a cada red y aun asi no logro que las 2 conecten a los servidores, alguna otra idea? tengo internet fibra optica de 300mb

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 months ago

    Hi everyone,

    I've locked this thread as it hasn't been active for a few years until recently.

    However, anyone who wants to continue the discussion is most welcome to create a new thread. 

Featured Places

Node avatar for Battlefield V

Battlefield V

Join the Battlefield V community to learn all you need to know. Find game information and updates, talk tactics and share Battlefield moments.Latest Activity: 2 hours ago
15,637 Posts

Recent Discussions