Multiple people in this thread have already done that. I know you're just trying to help but we're tired of getting the same regurgitated support steps. People have even downclocked their hardware below spec, ran at stock specs, and even swapped out for other hardware. At this point with the size of this thread... it's a pretty low chance that ALL of us have instability especially when their systems worked on prior DICE/Frostbite games. Just look at how many threads about the game crashing are in the technical issues area.
There's 11+ pages just in this thread alone of DXdiags and people posting their crash information... I believe that should be more than enough cases to acknowledge that...
1. Some investigation is happening and the issue added to the "known" list
2. Update on status / timeline for resolution on at least a weekly basis / assurance that this is high priority for them and that they will make things right for people who bought the game and haven't been able to play.
3. If they can't solve the issue in a timely manner... offer some form of refund path
Please understand that people have supported EA and purchased this game yet it is not allowing people to play so communication is key here. Yet we haven't heard any update or had any additional contact from EA engineers to try to resolve this.
This is probably the last post im going to make on this game. My origin premium sub wil end in a few days and so will the chance for EA to fix this game. I had high hopes with the latest patch, however while the game was downloading the game * crashed during the single player campaign with the same error i received 30 days ago.
I am done.. when this game will be 5$ il perhaps consider playing it again. untill then * this game.. peace...
Windows Event log:
Fault bucket 2096857791201735569, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: bfv.exe P2: 1.0.68.22923 P3: 5c05ac27 P4: bfv.exe P5: 1.0.68.22923 P6: 5c05ac27 P7: c0000005 P8: 00000000051bf2e4 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER353E.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3733.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3772.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3770.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3790.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bfv.exe_64d394f6f34446be5f2155dc7084149873cbe239_841a770b_11364115 Analysis symbol: Rechecking for solution: 0 Report Id: fb94ce09-7074-4138-b981-d9d51b39ef7d Report Status: 268435456 Hashed bucket: f29ef6b6147bfc5fdd19890d2d16f391 Cab Guid: 0
