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@K3rberoZ.... I'm pretty sure none of us want to have "pitchforks" out. But when you spend your money on something, you expect it to work. And when it doesn't work for weeks and there's no solution/timeline to get fixed, well these things will happen... especially when most retailers will not let you refund the game after you've opened the package. Not to mention EA has a pretty bad reputation for quality issues at launch.
It's like buying a car, finding out the engine breaks down every block and the dealer keeps telling you to wait. Would you be happy spending hours of your personal time trying to fix it for them? Because that's what many in this thread are really doing testing combos and combos of settings, reinstalling, some doing OS wipes, trying to get a workaround. People paid for a fun experience of a QA'ed game... not hours of troubleshooting. If they can't repro in house, it's not too difficult to have a engineer get permission to contact some people in the thread that are crashing pretty much non stop and get a valid crash dump they can analyze. But yeah reproducible crashes should be a P1 issue listed on the "known issues" list.
So it's not like we want to give the community managers/EA/Dice a hard time... but we've been pretty darn patient (waiting since release and through this first big patch) and one thing we do expect as consumers is at least we have a working product which we paid for.
THIS is an EGREGIOUS failure on their part. There IS no excuse for it.
*gets his pitchfork out*
- 7 years ago
@V--FENRIR--VKeep in mind that i have two completely identical systems to test. One PC has regular crashes, my personal PC doesn't have it.
The only difference is the user / the software on that machine.
So it can't be directly hardware related.
- 7 years ago
@K3rberoZ - You must have meant to address someone else because I NEVER said that it was hardware related. I was pretty clear in blaming the SOFTWARE when I said that they had access to the hardware. They had the ability to test across multiple hardware setups and conclude that the hardware is NOT the problem and that it was their SOFTWARE.
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