Game Keeps Crashing With Armory, Stats, Assignments And More
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1080
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Armory, Stats, When Choosing A New Assignments, Choosing Advance Searching in Multiplayer, When Searching For a Multiplayer Match
Please select your region North America
On which server did this happen? North America. Wasn't in a multiplayer match.
When did this happen? (dd.mm.yy hh:mm) 11.18.19 Last Few Hours When I Logged On
Summarize your bug I tried to go into my armory to claim rewards and the game would just crash. Tried looking at new assignments and the game just crashed. Tried to look at my stats and the game would just crash. Tried advance search in multiplayer and the game would just crash. There was no error message appearing after any of these crashes. Have not launched single or multiplayer so I don't know if those also crash. When loading searching any of the multiplayer modes I can click on, the game crashes.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just open armory, try selecting a new assignment or clicking to see your stats.
What happens when the bug occurs? The game just crashes after a second or two.
What should be happening instead? I should be able to see my armory, assignments and stats.
I tried to go into my armory to claim rewards and the game would just crash. Tried looking at new assignments and the game just crashed. Tried to look at my stats and the game would just crash. Tried advance search in multiplayer and the game would just crash. There was no error message appearing after any of these crashes. Have not launched single or multiplayer so I don't know if those also crash. When loading searching any of the multiplayer modes I can click on, the game crashes. I have turned off all overlays (GeForce Experience and Discord), went into my task manager and closed a lighting software for some of my RGB that has caused problems for other games and I have also uninstalled and reinstalled the game with the problem still occurring. I use Origin Premier but I do own the base game of Battlefield 5. This is also the first time I've tried to play in several months.
Much appreciated! Have you had a chance to try starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running on your PC in the background causing the crashing that should allow us to bypass it.
For more info on how to set up a Clean Boot check out the article we've got set up over at the EA Help site. Let me know if you're still running into crashes.
/Kent
