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Can you check out the solutions in these threads for me?
- https://answers.ea.com/t5/Technical-Issues/FPS-and-Refresh-rate-warnings/m-p/7221635/highlight/true#M4190
- https://answers.ea.com/t5/Technical-Issues/Game-stuck-at-59hz/m-p/7274320/highlight/true#M5535
- https://answers.ea.com/t5/Technical-Issues/Is-there-a-way-to-set-frame-limiter-manually-console-command-BFV/m-p/7350807/highlight/true#M8241
Seems like others are having success after making some adjustments to a monitor's refresh rate or setting a limit for it in console.
I've applied the NVidia control panel settings as well as limited the framerate to 70 using the recommended command. This did not resolve the issue.
I was unable to set the refreshrate to 144Hz because I do not have a 144Hz monitor, and the problem described in that post is completely unrelated to mine.
The two other posts were related to bad framerates. My framerates are fine when the game runs normally, that is not the problem.
The problem is that the game either randomly or at certain events, as described previously, freezes for up to a full second. This is measurable in CPU time, not in GPU time (GPU time is very stable), so changing any graphics settings or messing with the monitor / graphics card is unlikely to resolve the issue.
I've also disabled anything origin related, which also did not resolve the problem. I'm pretty confident that this is not an issue caused by bloatware running in the background, as I haven't installed anything that runs in the background on this PC except for Steam and Origin. I've also disabled every windows service that is save to disable that I know of. On top of that, I would expect to see similar issues in other games if this was some sort of misconfiguration of the system and/or a starvation of the CPU. Opening taskmanager reveals 0.2% - 1% CPU usage with chrome open as the only application.
My connection is also stable and fast. I never get a ping above 12 ms unless I manually select a server from across the ocean. This is consistent with other multiplayer games. I've never seen my ping go outside the 8ms - 12 ms range through normal matchmaking. I have monitored the games network usage with taskmanager, which revealed that the game used at most 500kb/s of bandwidth, which is far below my maximum download or upload bandwidth.
My guess is that this is a performance bug in the game itself that occurs when too many things happen on the map in one frame, or something along those lines. This is somewhat consistent with my observations, although I can never be sure because some freezes that seem completely random may have been caused by something that happened on the map that was offscreen.
- 7 years ago
I've now tried turning off DXR and turning on the low latency preset again, so using the lowest of the lowest possible settings. This resulted is very high framerates and somewhat seemed to limit how often the game would freeze. This could be coincidence as the frequency of freezes varies a lot as described earlier. It could also be that with more frames per second the likelyhood of too many things going on in one frame is reduced, therefore reducing the chance of a freeze.
- EA_Blueberry7 years ago
Community Manager
Thanks for the specific details. Any way you can try this to see if it fixes this for you? Even though the thread is related to crashing, I have a hunch it will help.
"So after one hour roughly no crash...
If this helps anyone, I've had to download Zotac Firestorm, to be able to remove the manufacturer's default OC. Went down to 1350Mhz (base clock)... I'll test some more, but seems good enough for everything in Ultra DXR and all...
To EA CM : This is not normal, we shouldn't have to do all this..."- 7 years ago
I've used aorus engine, which is the gigabyte variant of zotac firestorm (my card is from gigabyte), to set the boost clock equal to the base clock (1410MHz).
I also came across this post: https://answers.ea.com/t5/Technical-Issues/bf5-random-freezes-on-high-end-system/m-p/7319669/highlight/true#M7277
This describes the same problem, on nearly the same hardware with exception to the card being a RTX 2080 instead of RTX 2070. So it might be due to a faulty graphics card.
I don't know how I'm supposed to know if my graphics card has bad VRAM though. I've tried turning down the memory clockspeed of the GPU as far as possible, as was suggested in a video linked to by that post, but this together with setting a lower boost clock did not solve the problem. I'm not sure if this setting actually had any effect on the memory clock though, as according to GPU-Z it did not change at all, and is always at 7000MHz.
I've also noticed that whenever the game freezes, one CPU core has a sharp spike in usage (usually they're all around 60%) while the others have a sharp dip. I'm not sure what this means exactly. It is clear though that one thread in the game is doing something that the rest of the game has to wait on, but I don't know what. There is also a sharp dip in GPU load (usually around 90%) that can be observed through the GPU-Z utility. I should probably clarify at this point that I'm always running with VSync and FFR turned off, as I'm sure this has some effect on the GPU utilisation of the game.
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