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Xenooom's avatar
Xenooom
4 years ago
Solved

GPU stuck at 70-80% usage

I hope someone can help me with this.

I`ve tried everything that I could so far, running as admin, fresh install of the game, new driver install after using DDU and even formatting the PC did not work.

I am using Windows 10 with the latest update and AMD driver 21.10.2.

The GPU usually sits around 70 to 80% at all times and therefore does not give me the maximum performance for the game.

This is using DX11 with future frame rendering enable, since every time I try to load a multiplayer game with DX12 the game crashes.

The PC specs:

Ryzen 9 5900X

RX 6900XT

32GB 3600Mhz

1TB Samsung 980 Pro

I should be getting around 170 to 200 fps and instead I am stuck at the 110 - 130 range (Using a 1440p, 170Hz monitor)

Thanks in advance for all the help

  • The_Tibber's avatar
    The_Tibber
    4 years ago

    Okay lets see.


    One thing I see is dll and registry related issues so lets do two scans to fix that up:

    Right click your start menu and open command prompt (admin) then type:

    dism.exe /Online /Cleanup-image /Restorehealth

    Once done do:

    sfc /scannow

    If the scan fails let me know.

    If its repaired something restart the PC

    If it didnt do anything just skip ahead.

    Since your CPU is new I would ask you check your motherboard drivers and BIOS.
    There is a how to in my guide here in section one, just skip the laptop part: https://tiberiusmoon.github.io/Tibs-Guide-to-Windows-10/

    A user in the Apex forums had game crashing problems with the same error ID -You have a lot of them- , so once you finished updating your motherboard drivers, right click your start menu and open device manager.

    If there are any drivers with errors they may expand automatically which we can inspect. (most of your error codes are driver related)

    One thing to note; is that you may have to do another DDU if the scans repaired something and you still have an issue after updating your motherboard drivers and BIOS, as the GPU driver may have installed on a buggy OS.

    If you still have issues after that, then try recreate a crash and post another screen cap of event viewer so I can see the error codes that popup within the last hour and focus on those.

18 Replies

  • The_Tibber's avatar
    The_Tibber
    4 years ago

    Nvidia has a Power management mode in its control panel do you have anything similar you can check?

  • Xenooom's avatar
    Xenooom
    4 years ago

    Yes, I checked everything and made sure that it would be on max performance, I even put the windows power mode in high performance as well

  • The_Tibber's avatar
    The_Tibber
    4 years ago

    Cool,

    Close Origin.
    Navigate to: C:\ProgramData

    Locate the Origin folder and delete it.

    Then run the game to test.

  • Xenooom's avatar
    Xenooom
    4 years ago

    Thank you, I tried deleting the Origin folder but apparently that didn't do much.

    I will try to do what you mentioned here and I will get back to you.

  • Xenooom's avatar
    Xenooom
    4 years ago

    @EA_Atic CPU stays around 30-40% at all times, its a 5900x so I don't believe the problem lies there.

  • Xenooom's avatar
    Xenooom
    4 years ago

    @The_Tibber Tested doing what was on the page you linked.

    I did indeed have fast boot enabled the first time I used DDU and tried with it off this time. 

    Sadly that did not fix my problem.

    I know that from a few times I managed to get the game running with DX12 the performance was great, but it crashes a lot and its not usable 

    I have all the crash dumps from then, do you think I can attach them here and you could take a look at them? Maybe that is another route we can follow

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