Forum Discussion
I have searched and searched for a solution. Not sure what the issue is, but there is one. Glad I was able to help you somewhat.
I'm having this exact same issue, and I'm relieved someone else is dealing with it. However, this solution doesn't seem to work for me--whenever I switch to windowed, or borderless, I seem to lose my HDR options in the graphics menus. Did this happen to any of you? What did you do to fix it?
Specs:
AMD RX Vega 64
Intel i5 3570K
Samsung CH32G70 2560x1440, 144Hz
- EA_Atic7 years ago
DICE Team
Hey @Nick_Dixon @frax_xensu @SheriffStrafe, did you notice any improvements on today's updated with HRD?
/Atic- 7 years ago
Hi @EA_Atic, no appreciable change for me after the update.
I don't know if you've watched the video but I thought it might be good to make clear that when you switch HDR on, either in Windows, in game, or both, it's definitely not the same as SDR even when the volume overlay isn't up. Something is definitely happening, specifically it looks dim and washed out like the windows desktop always does when you enable the Windows HDR setting. Then when you bring the volume overlay up (by changing the volume) everything pops to life in what clearly HDR is supposed to be (just as shown in the video that K9Taz shared). You can fiddle with the HDR brightness setting in game to get it to the point where it looks absolutely gorgeous in-game...provided that volume overlay is up. Almost seems like the volume overlay gets something involved to properly interpret BFV as HDR-enabled content, and then once the overlay disappears again it goes back to the dim way that SDR is displayed when HDR settings are enabled.- EA_Darko7 years ago
Community Manager
Hey guys, as you are no doubt aware HDR on some of the monitors can be a little touchy so the first thing to do is them reset your monitor to factory default, the process to do so will differ on each make and model but the option should be in your monitor settings menu. Once done, verify that you everything has been set back to default and then go into your Windows settings and set up HDR again, you can find the steps to do so here: https://support.microsoft.com/en-ie/help/4040263/windows-10-hdr-advanced-color-settings
If leaving HDR on you will need to use the SDR Content slider to adjust settings so that non HDR content doesn't look washed out though for testing purposes you can just turn off HDR as once you select it in game it should automatically be enabled.
Next thing to do is launch BFV and set everything back to default. Once done you will need to redo the HDR calibration and make sure that you do it to just the point where any boxes or content disappears, on my Samsung HDR monitor I had issues with BF1 in that if I did not make the box disappear the HDR content appeared washed out.
Also, can you ensure that your monitor is running the most up to date firmware. As I understand it some Samsung monitors will have different firmware updates depending on size and it is not a one size fits all scenario. Having the incorrect firmware or an out of date one can cause issues.
Let me know how you get on.
Darko
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