Forum Discussion

W7SH-ALLEL2's avatar
W7SH-ALLEL2
7 years ago
Solved

Help plz - Some languages do not exist‎

https://i.gyazo.com/92a86b9b268130926037eaef330bd892.png I am having problems with some languages, including my own Is there a solution or package that can be installed with the game?
  • IIPrest0nII's avatar
    IIPrest0nII
    7 years ago

    @W7SH-ALLEL2

    I think the best way is contact your store or seller who sold the key and ask him if they can do something with this. I'm not sure that EA support can help you as you bought the game from the third-party retailer.

    Also, note that you can't ask EA support to refund the game if you bought it from third-party retailer.

    What I can advise you is read this article in which you can learn where to buy EA digital download games and learn a list of trusted retailers: https://www.help.ea.com/en-za/help/faq/where-to-buy-ea-games-v2

    Thanks!

ragnarok013's avatar
ragnarok013
Hero+
7 years ago
@W7SH-ALLEL2 wrote:

https://i.gyazo.com/92a86b9b268130926037eaef330bd892.png

I am having problems with some languages, including my own
Is there a solution or package that can be installed with the game?

The games are regionalized so each region has a separate selection of languages offered. For example in North America you'll typically have English, Spanish, French, and maybe Portuguese. In Eastern Europe you'll typically have Russian, Polish, etc but no English or French etc.  Which region do you live in and which region is your game key from?

  • W7SH-ALLEL2's avatar
    W7SH-ALLEL2
    7 years ago

     am in the Middle East Saudi Arabia

    But the game (KEY) got them through one of our well-known stores

    I do not know where they got the copies they have

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      7 years ago

      Hey @W7SH-ALLEL2, Like @ragnarok013 said in-order for to get Arabic language you need copy that is aimed for that reagion. What store did you buy it from? 

      /Atic 

      • W7SH-ALLEL2's avatar
        W7SH-ALLEL2
        7 years ago

        I did not understand what you meant ?

        But the store is known to us in a forum for people who do not have a visa

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