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MADMANERftw's avatar
MADMANERftw
2 years ago
Solved

High latency due to bad IP routing from ISP

I have double the normal latency to Asia servers due to some IP routing issue by my ISP. I raised this with a government body here to force my ISP to fix the IP routing. The case was escalated and no...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @MADMANERftw 

    I'm very sorry to say, this is not something we can provide.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @MADMANERftw 

I'm very sorry to say, this is not something we can provide.

  • MADMANERftw's avatar
    MADMANERftw
    2 years ago

    Not even a response with logical reasoning explaining that this issue is not from EA servers?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @MADMANERftw 


      We don't have any control over the routing from your ISP. If they are using an inefficient route for your connection, that is something they will have to address.

      • MADMANERftw's avatar
        MADMANERftw
        2 years ago

        I agree with that. That is exactly the point. Is there an email address I can send this question to and get a reply with the same reasoning?

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