High Ping to Local European Servers
Hello,
I live in Belgium and my Ping to german Battlefield servers used to be 33 ms for the last year, which I was very happy with.
My ping to is now 166 ms to german battlefield servers for a...
Forum Discussion
Try running a traceroute from your laptop.
- Download PingPlotter
https://www.pingplotter.com/download
- Open Battlefield game and connect to a server
- Open Resource Monitor - press windows key then type resource monitor
- Go to Networking tab in resource monitor
- Sort by 'Send B/sec'
- Look for 'Compute.AmazonAWS.com address'
- Press ctrl+c to copy address from resource monitor
- Press ctrl+p to paste address into notepad
- Copy IP address from notepad to PingPlotter
- Run traceroute to Battlefield server IP with PingPlotter
- Right click on top column bar in PingPlotter to enable more log options like packet loss %
Once you have a traceroute with PingPlotter, make a screenshot of it and send a copy to your Internet Service Provider and complain about their high ping route to the Battlefield servers hosted on Amazon AWS.
Oh Thank you for the detailed and fast response. I tried what you suggested (see attachment). Ping to Amazon AWS is 167 ms with 25 hops... seems like a lot of hops to make.
I'll try and complain to my ISP and hope they can fix this!
So many thanks for helping with this problem.
The ISP changed my modem and now I got 19ms ping (before 160 ms). So it was not the routing, but changing the modem seemed to fix the issue.
Thanks for the help!
- After 10 days the problem is back... back to 160 ms PING. I had a fight with my ISP, as they blaimed it on "busy" gameservers... I have no reasonable hypothesis for this issue.
Everything worked fine for over a year. Then suddenly beginning of may 160 ms ping. 2 Weeks ago they changed my modem, and back to 19 ms, only after 10 days it's back to 160 ms. The ISP won't help me anymore, I have no idea what I can do or what the problem can be. Anybody any idea to help? I would appreciate it very much!Do you have a ping plotter trace route from the days your ping went back to 19ms? It's definitely a routing issue causing the problem.
Ping is fine until hop #8 10.246.114.11 which is a private router inside your ISP's network. From there we can't tell where the connection is being routed because the routers stop responding. All we can see is the Amazon game server router responding at the very end hop.
So between 10.246 114.11 and Amazon's router is where the routing problem is.
Most likely your ISP is choosing a slower route because it saves them money. If your ISP refuses to help, then your only option is to try a VPN service which might offer faster routing. Or change ISP if that is an option.
- EA_Leeuw
Community Manager
Hey @OskooI_007,
Huge kudos to you for writing this post! Very detailed instructions on how to improve your ping to the servers and it gives players some good information as to what they have to ask their ISP's. 🙌
It's not possible to get the IP if i play on XBOX?
- @hell0men Some home routers allow you to log into them and see which IP addresses the console is connecting to.
