DICE TeamHey @davisdexter47 sorry to hear about the experience you had with support - so I have taken a look and see what is going. I understand that you think its to do with the entitlements with BFV and Trial that is not the case on this. Everyone get the trial file installed when installing Battlefield V.
Just to help you can you help me with telling me what have you tried outside what you listed below, thanks! 🙂
Are you launching the game with Dx12 or 11?
/Atic
I’ve done all the basic troubleshooting: clearing origin cache, uninstalling/reinstalling origin and bfv multiple times, running in admin (both), rolling back to several old and new gpu drivers, i even took out my gpu and tried to get it to run off of integrated graphics. I downloaded BF1 to see if it would run and it did. I cleaned my registry, i tried running on a different windows profile, i ccleaned, i updated windows 1803 to 1903, i deleted and disabled several startup settings, repaired the game 20x Times, fiddled with every setting on origin, updates the game (yesterday) all this and still no luck. Yestersay i went into the profile file and toggle dx11/12 and niether started the game for me. I have a lot of computer experience as i build PCs for people but i can’t for the life of me figure out what’s wrong with my game man. The reason i point to an account/ownership issue is because i have literally zero technical issues on my pc as i keep it clean and ONLY use it for gaming and editing work for people.
@davisdexter47 I had almost the same problem when I had Origin Access removed from my account and like you tried many things. I am not 100% sure what my fix was as I own BFV and Origin Access kept telling me to buy the game once I had Origin Access removed :/ It made me nuts so I feel your pain. So not fully the same problem but if not done already this is worth a try and yes semi pain to do....Edit.. Maybe something is mucked up in your cfg file stopping the game from loading so this is why I am posting this for you :]
C:\Users\your PC Name\Documents\Battlefield V
1- Go to my Documents and remove BFV folder place it on your Desktop for now. Sadly you will have to play the BFV intro
2- Be warned you do have to set up your in game settings again.
3-Repair BFV
4- When done go test your game. If it fails reboot your PC and run repair game again and try to load BFV again.
DICE Team
