Forum Discussion
Same issue. ;S
same, i play earlier today but now the game doesn't launch
- EA_Blueberry6 years ago
Community Manager
What exactly happens when you try to launch the game and have you tried some basic steps like restarting the PC and checking for Windows updates?
- 6 years ago
hello BlueBerry
I tell you that yesterday after upgrading to the last battlefield patch. When I opened the game, it crashes and puts the screen in black and after 2 minutes the pc restarts alone. Today I perform a clean installation of windows thinking that it had some malware, but now it doesn't even open the game. Already validate the health of the BT5 installation and this ok. Also change the hard disk and it continues to fail. I also followed a procedure that I was sent from EA support and I still can't access BT5. Now I'm trying to perform a clean installation of BT5 but it also fails.
Sorry For my English.
Regards
- 6 years ago
I was able to fix my problem. I have an ati radeon rx580 and had the latest update of ati catalyst 19.9.3. This last update generated the problem on the pc. I put the yversion of ati catalyst 18.8.2 and problem solved.
Link
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-18-8-2 - 6 years ago
Tried this because I also have a 580, but it didnt work. Still got kick back to the Origin screen direktly after pressing launch.
Here is my dxdiag, perhaps someone can help.
- EA_Blueberry6 years ago
Community Manager
Your AMD GPU driver is from 2018, can you try updating it real quick to see if that helps get you to successfully launch the game?
AMD Drivers
- 6 years ago
Yes, I tried the tip from the guy above me but the aktual Amd Driver 19. 9.2 and 19.9. 3 also didn't work.
- 6 years ago
try install the version 18.8.2
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