Solved
I can't play BFV
I redeemed BFV from Amazon prime gaming. I can download but I can't play.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Himera00.
Thanks for reaching out to us about this. What system are you playing on? Also, what happens when you try to play, but can't?
@EA_Aljo my system:
GTX 1050ti, Amd Athlon X4 845, 8gb ram
I downloaded the 90gb game file. Then, when I clicked the play button, a box appeared and said it was syncing. Then it backgrounded Origin but the game didn't open. I also checked in task manager, it does not open the .exe file
GTX 1050ti, Amd Athlon X4 845, 8gb ram
I downloaded the 90gb game file. Then, when I clicked the play button, a box appeared and said it was syncing. Then it backgrounded Origin but the game didn't open. I also checked in task manager, it does not open the .exe file
- EA_Aljo
I have a few possible resolutions for this.
- Make sure your graphics drivers are up to date
- Try following the instructions here for updating your CPU drivers.
- This post details an issue with Windows Defender that may be causing this.
- Lastly, this thread discusses update the EasyAntiCheat folder.
Let me know what happens. Thanks!
- @EA_Aljo When I enter the BF1 game, the Buy BFV game box appears in the left corner. I have the game but it doesn't show in game
- EA_Aljo
Sorry about that. I actually gave you instructions for an issue with Apex instead of Battlefield. So, let's go through some connection troubleshooting since it might be related to that. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thank you.
