I have lost the chat log on Xbox...is there a fix for this?

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen? all
When did this happen? (dd.mm.yy hh:mm) since day one
Summarize your bug I have lost the chat log on Xbox...is there a fix for this
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? unknown
What happens when the bug occurs? no chat log
What should be happening instead? see the chat

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I have lost the chat log on Xbox...is there a fix for this