Forum Discussion
EA_Aljo
Community Manager
6 years agoI'd like you to try clearing your alternate MAC address with these steps:
- Go to your Xbox One Settings (Just press Start, then click Settings)
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
Your Xbox will restart now. Try again and let me know if you can connect or not.
Creasen22
6 years agoRising Novice
I got in contact with EA support and did everything they told that includes clearing alternate mac and nothing worked im about to uninstall ot and reinstall it and hopefully that does something