[Information Request] Can't get online bf5

Exactly my problem/most people on xbox's problem as well.

@ODYSSUNDAYBMX 

Do you happen to be seeing any text that says something alone the lines of ID_Sparta?

 @EA_Aljo I have not seen that at all it only says you have lost connection to ea servers

@h0tfries 

Currently, we're not aware of any issues with the servers. It's possible this is a regional issue. What location are you in?

@nordsenser 

Can you tell me where you're located?

@ODYSSUNDAYBMX 

Thanks. Can you tell me what your location is?

@EA_Aljo I live In  the states new hampshire to be exact 

@ODYSSUNDAYBMX 

Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: http://bit.ly/ConnectivityBTS.

@EA_Aljo I have a laptop please help I need that bar my friend thanks I'll try this.

@ODYSSUNDAYBMX 

Great. Make sure you run that test while on the same connection you play on. So, if you play wireless, be on a wireless connection and in the same room your console is in. If wired, unplug the ethernet cable from your console and plug it in to your laptop.

@EA_Aljo  I do play wired bad news can not plug ethernet into laptop.

@EA_Aljo  to be honest i cant figure this out. 

@ODYSSUNDAYBMX 

If you can't wire your laptop, it doesn't really matter as wireless results would be a lot different. Unfortunately, without that test we're not going to be able to see where the problem is occurring. Have you checked with your ISP to see if they are having any issues?

@EA_Aljo well looks like I cant play and I dont know what to do all I want to do is play and of course not just my luck why the hell is this even an issue.? Its frustrating you know not only for me but everyone that this is happening to.

@ODYSSUNDAYBMX 

I get that it looks like it's happening to everyone, but the people posting here represent a fraction of the people playing. If it was happening to everyone, we'd be having a major outage and an announcement would be issued. So, until that happens, we need to investigate this on an individual basis.

The best I can suggest for now is to contact your ISP to see if they are noticing any issues. Out of curiosity, do you have another account you can try? That would help rule out any account issues if you experience the same thing.

@EA_Aljo  yeah fair enough I dont see how it could be on the other end it happened after the wake island  showed up i played not yesterday cause I couldnt connect but the 11th with no problem. But I'll do whatever I can I guess. Also I do not have another account to try. 

Western New York here. 

NY same errors for over 24 hours, no luck with anyone from ea chat or phone

its not the other end its EA for sure, i have noissues on my xbox, or in my house with internet at all. Its only battlefield, everything worked on dec 11, they released update but I don't think it let me download any update, even after installing and reinstalling game. The update messed everything up

@EA_Aljo this?

All battlefield games are not working on Xbox in southern Maine. Come on EA fix this! 

@GeezFermoy  neither here in new Hampshire.