[Information Request] Can't get online bf5
Can some one help me whit this problem I have it after update. I try to repair game restarted pc I have internet everything is running only not bf5.
[CM - Editing title for information request]
Forum Discussion
@EA_Aljo I have a laptop please help I need that bar my friend thanks I'll try this.
EA_Aljo
Community Manager
Community ManagerGreat. Make sure you run that test while on the same connection you play on. So, if you play wireless, be on a wireless connection and in the same room your console is in. If wired, unplug the ethernet cable from your console and plug it in to your laptop.
@EA_Aljo I do play wired bad news can not plug ethernet into laptop.
@EA_Aljo to be honest i cant figure this out.
- EA_Aljo
If you can't wire your laptop, it doesn't really matter as wireless results would be a lot different. Unfortunately, without that test we're not going to be able to see where the problem is occurring. Have you checked with your ISP to see if they are having any issues?
@EA_Aljo well looks like I cant play and I dont know what to do all I want to do is play and of course not just my luck why the hell is this even an issue.? Its frustrating you know not only for me but everyone that this is happening to.
- EA_Aljo
I get that it looks like it's happening to everyone, but the people posting here represent a fraction of the people playing. If it was happening to everyone, we'd be having a major outage and an announcement would be issued. So, until that happens, we need to investigate this on an individual basis.
The best I can suggest for now is to contact your ISP to see if they are noticing any issues. Out of curiosity, do you have another account you can try? That would help rule out any account issues if you experience the same thing.
@EA_Aljo yeah fair enough I dont see how it could be on the other end it happened after the wake island showed up i played not yesterday cause I couldnt connect but the 11th with no problem. But I'll do whatever I can I guess. Also I do not have another account to try.
Western New York here.
NY same errors for over 24 hours, no luck with anyone from ea chat or phone
its not the other end its EA for sure, i have noissues on my xbox, or in my house with internet at all. Its only battlefield, everything worked on dec 11, they released update but I don't think it let me download any update, even after installing and reinstalling game. The update messed everything up
@EA_Aljo this?
- @trackvaulter01 Exactly
All battlefield games are not working on Xbox in southern Maine. Come on EA fix this!
@GeezFermoy neither here in new Hampshire.
- EA_Aljo
Edit - Disregard that additional UO Trace request. It looks like there's a potential outage in your area. We're investigating this currently. Stay tuned for updates. Thanks!
@EA_Aljo yes it was wirless no way of doing it wired I dont get it cause the 11th absolutely no problem playing the 12th I logged on a bit before noon and I couldn't play since.
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