Forum Discussion
Hey everyone.
Thanks for bringing this to our attention. I'm currently working on gathering some information on this so we can send it up to the team for a look. When you have a chance can you send me the following info?
Which platform do you play on?
What is your Xbox Gamertag, PSN ID, or EA Account ID?
How long ago did you start seeing this issue (date and time)?
Where are you located?
Who is your Internet Service Provider?
I'll pass these details along.
Thanks!
/Kent
XBOX One wired connection. External drive. Spectrum Cable upstate NY rochester area. Was fine all day Wednesday. Checked for updates Thrusday - none available. Normal boot up get message cant connect to ea servers- tried several times to connect. reset modem and xbox several times. Contacted ea support see ticket 53938920. Followed all directions also opened required ports on modem. DID NOT WORK> still down today.
REALLY!!! first a horrendous 5.2 alleged update with numerous issues and after waiting MONTHS to get a classic WW2 weapon the BAR I am offline. BTW COD works fine.