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xXCAPTINWOLFYXx's avatar
xXCAPTINWOLFYXx
7 years ago

[INFO/Workaround Fix] War Story Rewards Not Granted

Product: Battlefield V Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim Which part of the game is the issue happening in? Single Player War Story Which pa...
Railfanner2002's avatar
Railfanner2002
7 years ago

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Which part of the game is the issue happening in? Single Player War Story
Which part of the mode? The Last Tiger
Please select your region North America
On which server did this happen? None
When did this happen? (dd.mm.yy hh:mm) 12/14/18 7:57 PM
Summarize your bug I completed the last tiger, found all the letters and did the challenges, but I'm not receiving the skin.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Take a look at it.
What happens when the bug occurs? I don't get the skin.
What should be happening instead? I should receive the skin.

‌

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Which part of the game is the issue happening in? Single Player War Story
Which part of the mode? The Last Tiger
Please select your region South America
On which server did this happen? None
When did this happen? (dd.mm.yy hh:mm) 12/14/18 7:57
Summarize your bug So, I completed all the challenges and found all the letters in the Last Tiger, and was so excited to have my new skin, but when I went to go change the skin on my tiger, it was still locked, and it's been stressing me out ever since.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At least take a look at it, please.
What happens when the bug occurs? I dont get The Last Tiger skin.
What should be happening instead? I should be getting the Last Tiger skin for my tiger tank.

‌

  • DixonCid3r's avatar
    DixonCid3r
    7 years ago

    Unfortunately I don't think there's a current fix for this issue for console users. I do know that DICE's team Is aware of the bug and are dedicated to fixing this glitch as soon as possible.

    Until then you can keep an eye on BFVs Twitter account where they'll announce when this current bug is fixed. Alternatively make sure to contact support and try to open a ticket with support.

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your having issues with, in this case BFV
    3. Choose your platform.
    4. Select Missing Content, Then Never Received Content
    5. Fill out any other details below.
    6. Click Select contact option.
    7. Sign in to your account that has the missing content.
  • damagefrequency's avatar
    damagefrequency
    7 years ago

    It's bugged because of the requirement of not repairing for the chapter. It doesm't seem to track that stat.

    • Darklinkge10's avatar
      Darklinkge10
      6 years ago

      For me I completed everything but while the UI says I have 6/6 out of the letters, all letters are locked.

      I hope you can fix it soon 

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Admin rankCommunity Admin
        6 years ago

        @Darklinkge10 

        The team is aware of War Story rewards not unlocking and looking into it. We have a workaround solution below, however if that doesn't work for you please contact our Live-Support team as soon as possible so they can assist you further in completing it.

        We have a workaround for you to try:

        First, exit out of Battlefield V if you’re playing.

        Next, make a note of the challenges or records that are missing – you’ll need these later. Then:

        On PC
        1. Turn off Cloud Saves in Origin.
          • Open Origin’s Application Settings.
          • Click Installs & Saves.
          • Under Cloud Storage, toggle the slider to 0.
        2. Rename your Battlefield V settings folder.
          • Find the Settings folder inside the Battlefield V folder in My Documents.
          • Rename it to something like Settings_old.
        3. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time. 
          • Once there are no gaps in the record you should get your reward.
        On PlayStation 4
        1. Open your Settings menu.
        2. Go to Application Saved Data Management.
        3. Choose System Storage.
        4. Select Delete.
        5. Choose Battlefield V and pick the files you want to delete or use Select all to delete all Battlefield V save files.
        6. Select Delete again and hit OK to confirm.
        7. Go to Online Storage.
        8. Choose Delete.
        9. Choose Battlefield V and pick the files you want to delete or use Select all to delete all Battlefield V save files.
        10. Select Delete again and hit OK to confirm.
        11. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time. 
          • Once there are no gaps in the record you should get your reward.
        On Xbox One
        1. From Home, select My Games & Apps.
        2. Highlight Battlefield V and press the Menu button on your controller.
        3. Select Manage game and add-ons.
        4. Scroll down to Saved Data.
        5. Highlight the saved data for your Gamertag and press the A button on your controller.
        6. When you’re asked to confirm, choose Delete Everywhere to remove your game data from the cloud, your console and any other console you play on.
        7. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time.
          • Once there are no gaps in the record you should get your reward.
  • XXXYYIYYXXX's avatar
    XXXYYIYYXXX
    6 years ago

    I have the same issue. Would love a fix, worked hard to complete the requirements. 

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