[INFO/Workaround Fix] War Story Rewards Not Granted

Ah that's weird, did you speak with them on live chat? it does seem some advisers will do it and others just don't know how ( from what i've been seeing) butthey definitely can do it for you,even the devs on twitter state to contact them about missing rewards lol. try again and see if you get a different adviser.

@T4llywacker007 

Try restarting your console/PC and let us know if the reward doesn't show up after 24 hours from when you last spoke to our EA Advisor. The Battlefield team is aware of War Story rewards not granting upon completion and are still investigating it. We have a workaround below, however if that does not fix it for you we have our Live-Support team available to assist.

War story rewards unlocks

To earn a unique melee weapon or tank skin for completing a War Story, you need to master all its challenges and collect all letters. Sometimes the Overview in the War Stories menu doesn’t match the breakdown you can see in Acts or Letters. For example, you may see 6/6 Letters in the Overview but only see 3/6 when you look under Letters. If these totals don’t match, you don’t get your reward.

We have a workaround for you to try:

First, exit out of Battlefield V if you’re playing.

Next, make a note of the challenges or records that are missing – you’ll need these later. Then:

On PC

1. Turn off Cloud Saves in Origin.
   • Open Origin’s Application Settings.
   • Click Installs & Saves.
   • Under Cloud Storage, toggle the slider to 0.
2. Rename your Battlefield V settings folder.
   • Find the Settings folder inside the Battlefield V folder in My Documents.
   • Rename it to something like Settings_old.
3. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time. 
   • Once there are no gaps in the record you should get your reward.

On PlayStation 4

1. Open your Settings menu.
2. Go to Application Saved Data Management.
3. Choose System Storage.
4. Select Delete.
5. Choose Battlefield V and pick the files you want to delete or use Select all to delete all Battlefield V save files.
6. Select Delete again and hit OK to confirm.
7. Go to Online Storage.
8. Choose Delete.
9. Choose Battlefield V and pick the files you want to delete or use Select all to delete all Battlefield V save files.
10. Select Delete again and hit OK to confirm.
11. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time. 
    • Once there are no gaps in the record you should get your reward.

On Xbox One

1. From Home, select My Games & Apps.
2. Highlight Battlefield V and press the Menu button on your controller.
3. Select Manage game and add-ons.
4. Scroll down to Saved Data.
5. Highlight the saved data for your Gamertag and press the A button on your controller.
6. When you’re asked to confirm, choose Delete Everywhere to remove your game data from the cloud, your console and any other console you play on.
7. Launch Battlefield V and play the War Story again – making sure to catch the “missing” letters and challenges this time.
   • Once there are no gaps in the record you should get your reward.

Hi thanks for the reply dude I've been on the live help 4 times now I done all the restarts removed my gamertag from xbox everything I've been advised  to collected all the letters done all challenges just never recieved the bat .....still waiting........im on the game now still no bat