Forum Discussion
I have collected all 6 letters but the game says I have 0/6 i don’t know how to solve the problem and I was not rewarded with the skin
- EA_Blueberry6 years ago
Community Admin
This is still being investigated.
Tiger Tank skin reward does not unlock when collecting all the letters in the single player campaign.
- Platforms Affected: All
- Status: We are looking into the cause of this issue. As a work around for now, it might be possible to obtain it by following these instructions. https://help.ea.com/en-us/help/battlefield/battlefield-v/battlefield-v-bugs-known-issues/. If you have completed the campaign but are missing the Reward, please reach out to http://help.ea.com.
Our Live-Support team will be able to assist in getting the reward for you.
- 6 years ago
I reported this issue to EA a few months ago. They had me uninstall then reinstall the game, including the local files. This didn't work. When I fired up the game, I was expecting to just go back and redo The Last Tiger requirements. Instead, I had to replay the intro part of the main campaign which just ate up time. After all that, AND finishing the Last Tiger requirements, I still saw that I had two letters to get, when I know for a fact that I got that skin. As always, trying to report this bug to EA just reroutes me back to the forums for a solution. Very, very frustrating, especially considering this has been going on since the game's release. At this point, it would be prudent for EA to just give players the skin, already.
- EA_Blueberry6 years ago
Community Admin
@215a1ec938cb6142d41e1f70ab72dffe
Please contact Live-Support again and they should be able to grant you the reward. Please also send me that case number in a private message so we can send it to quality assurance for training purposes.
- 6 years ago
how i can contact the live support???
i cant find it
and i have the same bug with the skin
i have finshed all 3 missions and yet didntget the skin