Forum Discussion
6 years ago
The same thing has happened to me and it's really making me mad because I liked that skin and went to a lot of trouble to meet the requirements to get it only to have my efforts go unrewarded due to a glitch that dice should have fixed a long time ago.
EA_Blueberry
Community Admin
6 years agoHave you contacted our Support team so they can grant the reward(s) to you? This was mentioned on the first page:
Tiger Tank skin reward does not unlock when collecting all the letters in the single player campaign.
- Platforms Affected: All
- Status: We are looking into the cause of this issue. As a work around for now, it might be possible to obtain it by following these instructions. https://help.ea.com/en-us/help/battlefield/battlefield-v/battlefield-v-bugs-known-issues/. If you have completed the campaign but are missing the Reward, please reach out to http://help.ea.com.
- stoutcrout6 years agoNew Rookie
I followed your "fix it yourself" guide and it did nothing. I tried it twice. I tried contacting your support team and was directed here.
- EA_Blueberry6 years ago
Community Admin
Please send me your case number in a private message so we can send that to our Quality Assurance team for training purposes. Please contact them again and advise them these rewards are able to be granted by us.
- stoutcrout6 years agoNew Rookie
I have no idea what my case number is. No one would help me and I was directed here by both your phone line which told me it was no longer in service and your website.