Forum Discussion
I forgot to say that i did all of that, hard report for all the devices by unplugging them for at least 10 minutes, I even did "rebuild database" from the playstation safe mode .. double checked that the ports are working fine via Port Forward software for ports configuration and the screenshots were after I did that ..
I just started the game now and the servers ping sign is back to green and the latency right now in the game 112ms, still higher than my normal rate but better than 304ms ofc.
This is another server and the latency is back to the normal range
- EA_Blueberry6 years ago
Community Manager
Thanks for getting back to us. Any way you can run a UO Trace and attach the results in here so we can see what path your connection is taking to our servers? It's located in the connectivity troubleshooting steps I previously linked above.
- 6 years ago
that's it
- EA_Blueberry6 years ago
Community Manager
Thank you. Can you try it one more time but use this IP Address instead of easo.ea.com:
159.153.72.252
I would like to see the results of your UO Trace connecting to a European server. It's normal to see ping rise when going across the pond to California but that's usually towards the end of the trace. I see ping variance over 200 after the 3rd hop which is concerning.
Do you play on WiFi?