Lost Connection to the EA servers Xbox 1X

Hey @theINFINITEKANE

Hope you're able to connect by now but if not, check out the reply I just made in this other player's post that is having a similar connection issue.

https://answers.ea.com/t5/Technical-Issues/You-have-lost-connection-to-the-EA-servers/m-p/7234876/highlight/false#M4878

No I havent but I hope this works! Thanks for getting back to me!

Those are all PC suggestions. I should have been clear that I'm on Xbox one X. Any tips?

For Xbox One you'll want to make sure you have an active Xbox Live Gold membership. Here is what I recommend trying below:

1. Unplug the modem/router power for at least 30 seconds to about 3 minutes.

2. Power cycle the console: http://bit.ly/XB1_PowerCycle

3. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

If you're not able to connect after those steps, check your Xbox Settings>Network Settings and see if you have a STRICT NAT type. If so, Xbox has a guide on how to change that HERE

Good luck!

I am having the exact same issue as OP.

I have cycled the router and the console as well as cleared the MAC Address.

My NAT is Open and all services are showing available. All other games work fine online.

any ideas? a friend of mine down the street is having the same issue on his XBOX1 as well. We are in South Korea. Could that be an issue with EA servers?

Thanks!

After update took forever and was playing yesterday I see it finished today and at first just couldn't seem to connect to ea server or play multiplayer so I restarted my Xbox one and now it's saying user interface update required to play online when I hit a to see elect nothing happens WTH!!!!!???????