Forum Discussion

Anonymous's avatar
Anonymous
7 years ago
Solved

Matchmaking problem for multiplayer

Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Which part of the game is the issue happening in? Game Menu In which game menu were you w...
  • IIPrest0nII's avatar
    IIPrest0nII
    7 years ago

    @SkyGlider11 

    If you are on Xbox One, please try the following:

    Check the connection troubleshooting: https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

    Use direct internet connection instead of Wi-Fi

    In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

    1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

    Spoiler

    2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"                              

    Spoiler

    After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

    Spoiler


SkyGlider11's avatar
SkyGlider11
7 years ago

This happens 100% of the time for me too. I'd just stick with anything but multiplayer for now.

IIPrest0nII's avatar
IIPrest0nII
Hero (Retired)
7 years ago

@SkyGlider11 

If you are on Xbox One, please try the following:

Check the connection troubleshooting: https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

Use direct internet connection instead of Wi-Fi

In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

Spoiler

2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"                              

Spoiler

After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

Spoiler


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