Forum Discussion

jaronfi's avatar
5 years ago
Solved

my country calling

Hello

I have bought 3 days ago Battlefield 5 for PC 

and every time I log in "my Country calling " is starting all over again.

how do i fix it ? 

thank you 🙂

  • Hi @jaronfi There's a few things you could try. 

    1. Navigate to Documents - Battlefield V - Settings and see if there's a 'PROFSAVE_tmp' file in there. If there is, rename the file delete the '_tmp' portion.

    2. Make sure Battlefield V is allowed through your firewall.

    3. Exclude the Battlefield V folder (documents) and the BFV.exe from your windows defender or any other anti virus software that you might be using.

      To exclude a file/folder in defender:

    • Open Windows Defender and navigate to 'Virus and Threat Protection' in the sidebar. 
    • Click 'Manage Settings' under Virus and Threat Protection settings.
    • Scroll down until and click the 'add or remove exclusions' under the exclusions section and add BFV.exe as an exclusion alongside the Battlefield V folder in documents.

2 Replies

  • Marshennn's avatar
    Marshennn
    Rising Hotshot
    5 years ago

    Hi @jaronfi There's a few things you could try. 

    1. Navigate to Documents - Battlefield V - Settings and see if there's a 'PROFSAVE_tmp' file in there. If there is, rename the file delete the '_tmp' portion.

    2. Make sure Battlefield V is allowed through your firewall.

    3. Exclude the Battlefield V folder (documents) and the BFV.exe from your windows defender or any other anti virus software that you might be using.

      To exclude a file/folder in defender:

    • Open Windows Defender and navigate to 'Virus and Threat Protection' in the sidebar. 
    • Click 'Manage Settings' under Virus and Threat Protection settings.
    • Scroll down until and click the 'add or remove exclusions' under the exclusions section and add BFV.exe as an exclusion alongside the Battlefield V folder in documents.

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