Forum Discussion

AWR_Swifty_02's avatar
7 years ago
Solved

No text in menus

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Main menu
Please select your region Australia
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 30.01.19
Summarize your bug There is no text in (most) menus. The menu is still functional and I can navigate and click etc. But there is zero text to read
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I was downloading the UI update and I 'tabbed' away to my games & apps and when I returned to BFV it was like this.
What happens when the bug occurs? There is no text. Things like "armoury" or "my company" are instead blank.
What should be happening instead? There should be text to read and identify what's what. For example I currently have no idea what assignments I have selected because they have no text.

As stated the menus have no text, but the menu itself is functional and is somewhat navigable. Once I get to the actual 'my company' screen most most or all of the text there is working, and when in-game the text works and the in-game pause screen is mostly intact as well.

Again it first started when I has downloading the UI update and 'tabbed' away to my games & apps and when I returned to BFV it was like this. I have quit and relaunched BFV and I have power cycled my xbox.

  • AWR_Swifty_02's avatar
    AWR_Swifty_02
    7 years ago

    So a friend suggested going to the 'manage game' page for BFV and deleting the 'reserved space' under 'saved data' (pretty sure that's what it was).

    That fixed my problem. 100% fixed. Didn't need to download anything except the UI update where the bug occurred in the first place

8 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Thanks for letting us know, @AWR_Swifty_02 

    Does it still happen after you do these steps?

    1. Power cycle the console: http://bit.ly/XB1_PowerCycle
    2. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
    3.  If those fail above, does reinstalling the game correct the menu text for you?
  • AWR_Swifty_02's avatar
    AWR_Swifty_02
    7 years ago

    I power cycled my xbox and cleared the MAC address. Neither fixed the problem.

    I am hesitant to reinstall the game because my internet isn't the greatest and it would likely take me a couple of days. But if it comes to it, I guess I'll have to.

  • Product: Battlefield V
    Platform:Microsoft XBOX One
    Please specify your platform model. Microsoft Xbox One S
    Which part of the game is the issue happening in? Game Menu
    In which game menu were you when the bug occurred? Home menu, all menus
    Please select your region Europe
    On which server did this happen?
    When did this happen? (dd.mm.yy hh:mm) 290119
    Summarize your bug All texting in the menus were gone and still is after the latest update of bfv. Only images left in all the menus. There is text in the in-game but not inte the menus.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Dont know
    What happens when the bug occurs? Text gone
    What should be happening instead? All the text shouöd be there

    Text gone in menus

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Feskan2  @AWR_Swifty_02  @Unnitheterror1 

    Are you all on a WiFi or wired connection with your Xbox? I'm concerned it could be some data being lost when transferring back and forth to the servers. If you unplug your modem/router for about 5 minutes to reboot your network does that fix it?

    We're not seeing a huge influx of reports so this leads me to believe it's connectivity related with some data that's not making it to the console or corrupted update in which a reinstall would be a good option to consider.

  • AWR_Swifty_02's avatar
    AWR_Swifty_02
    7 years ago

    So a friend suggested going to the 'manage game' page for BFV and deleting the 'reserved space' under 'saved data' (pretty sure that's what it was).

    That fixed my problem. 100% fixed. Didn't need to download anything except the UI update where the bug occurred in the first place

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Sweet! Thanks for getting back with the solution so others can find it.

  • megsy35's avatar
    megsy35
    7 years ago

    I have the same problem with the missing text. Not sure where or how to find the “manage game” option you suggested in your solution?

    cheers

    dont worry I worked it out. It solved the issue for me as well. 👍

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