Forum Discussion

dredeeflash888's avatar
6 years ago
Solved

NO VALID EA ACCOUNT?

HI everyone, I am new here so forgive me for any silly questions I may ask...

I just purchased a new Xbox One X. I installed Battlefield V, and when the game loads up to the welcome screen I noticed that there is a warning message on the top left hand side which says 'NO VALID EA ACCOUNT, You must be signed in to your EA account to access online'

When I attempt to log on and then receive the following error message, 'This account is invalid. Please visit help.EA.com for more information.

Hence my post, I can't find a solution that works!.

Yes I have a valid EA account. 

6 Replies

  • It means like your EA account has been locked, usually to protect your account information.
    Or your EA account is a "minor" account, and you need to be age 16+ or 17+(depending where you live) to play Battlefield V.

  • Yep, I created a case ticket and then selected live chat support. customer service got on and reviewed my account details and then linked my EA account to my Xbox Account. All sorted now and fixed! Thanks.

  • therr is no dum question i have also been locked out if my ea account and it sucks 

    I think i will use xbox bewt time.its to bs 👎


    @dredeeflash888 wrote:

    HI everyone, I am new here so forgive me for any silly questions I may ask...

    I just purchased a new Xbox One X. I installed Battlefield V, and when the game loads up to the welcome screen I noticed that there is a warning message on the top left hand side which says 'NO VALID EA ACCOUNT, You must be signed in to your EA account to access online'

    When I attempt to log on and then receive the following error message, 'This account is invalid. Please visit help.EA.com for more information.

    Hence my post, I can't find a solution that works!.

    Yes I have a valid EA account. 

    Its * i also have been locked out from my ea account bsbman

About Battlefield V

Join the Battlefield V community to learn all you need to know. Find game information and updates, talk tactics and share Battlefield moments.15,510 PostsLatest Activity: 2 days ago