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snuffwig's avatar
snuffwig
7 years ago
Solved

PC - Battlefield V - Crash on startup

Haven't played for a few days but have 70hrs logged total. Can no longer launch the game at all. Have had the odd crash here or there but generally been OK so far.

To reproduce my error :

Open Origin

Launch Battlefield V

BFV icon appears on taskbar, small black window appears

Black window disappears

Origin reappears

The same steps cause the crash 100% of the time, this is not an intermittent problem for me.

Tried so far :

Updated to latest Nvidia drivers

Cleared Origin cache

Added exceptions to Anti Virus software

Repaired game via Origin client

Disabled Origin In Game for Battlefield V

Launched Origin client as administrator

Launched bfv.exe directly as administrator from C:\Program Files (x86)\Origin Games\Battlefield V

Event Viewer logs the following error each time I launch : 

Fault bucket 1499043633734344010, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: bfv.exe
P2: 1.0.68.32584
P3: 5c1007a4
P4: StackHash_ac46
P5: 0.0.0.0
P6: 00000000
P7: PCH_26_FROM_ntdll+0x000000000009B4F4
P8: c0000005
P9: 0000000000000008
P10:

Anyone seen this and managed to resolve? Pretty unimpressed.

  • snuffwig's avatar
    snuffwig
    6 years ago

    Resolved my issue by uninstalling the game, restarting and reinstalling. 

    Updated my Nvidia drivers today, can once again no longer launch.

    Why does Battlefield seemingly have such an issue with my graphics drivers staying current?!! If I have to write 55GB to my NVME drive every time I update my drivers, someone at EA ought to be sending me a drive.

26 Replies

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  • g0merpile's avatar
    g0merpile
    New Vanguard
    5 years ago

    This is one of the issues with windows 10 file corruption with windows updates and other updates, I have windows update turned off and almost all windows security features turned off. The problem is with file permissions, been saying this for quite some time now. 

    If we do a windows update or driver update with anti malware turned on some files don't get written properly or replaced,  this causing apps not to open properly, if we go and do a uninstall of the last update to solve the problem, windows update does not remove the new security files and removes other updates, causing applications to lose permissions and eventually causing to reset this pc.

    Reset this PC always restores updates, if these updates are the issues we are back to square A.

    My advice is setup 1909 from an ISO not from Microsoft update tool,  this also installed all the latest security patch and other stuff that damages windows from working properly. Unplug your internet to install winblows, once winsucks setup, pause winblows update, just spam the pause till the pause don't pause anymore, go to gpedit and disable winblows updates, and winsucks defender BS. .

    Now your set to setup drivers then BF5.

    At this point your ready to make a image of your setup. If U feel the need to setup updates because of some reason DONT, there is nothing there except headaches and YOU will be saying why did I DO THAT. If U fall into this rest assure your backup will work, been there done it. Thanks for image backup.

    DO not update to version 2004.

    Electrical migration is an issue with memory, most of the cause is dust and poor quality PSU, or Cheap compactors, and transformers in the MB. When buying parts I always go for gold plated hardware.

  • Sategat's avatar
    Sategat
    Rising Novice
    5 years ago
    @isakth Thanks thanks thanks!!! I was almost giving up then I tried what you said. Onedrive was the root of my problems. Thanks!
  • psyquest's avatar
    psyquest
    New Novice
    4 years ago

    Tried everything here. I dont have one drive. Start game. CPU takes +30 degrees and goes up to 78 degree (which is nothing) then entire computer crash.

    So last ressort, got the game refunded.

    I have paid in advance for the upcoming version of BF. If on launch I start it and it does not work, I will ask for a refund.

    to EA team: Quality is paramount. A software that does not run is a software that is not worth paying for.

  • N4v1s's avatar
    N4v1s
    4 years ago
    @psyquest When you entire PC crashes immediately after starting the game, there has so be something wrong and most likely it is not the game. However, as you already refunded the game, there is no way for us to help you with your problem. Next time concider posting here before giving up on an issue like this. 🙂
  • psyquest's avatar
    psyquest
    New Novice
    4 years ago

    got the game refunded from steam. bought it again on EA, downloaded it again. run game: no issue.

    no, not only the problem is not my PC but the game on steam has an issue and has a 5Gb difference with the one on the EA platform.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    I'm closing this thread to stop it from being necroed.

    If you have any issues with Battlefield, please make a new topic about your problems and what kind of steps you have tried to solve them.

    /Atic

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