PC crashes only with battlefield 5
Hi I would like to know if anyone is facing the following issues: After a match is finished the screen has black background and takes long time to load. During game, some characters are grey like a ...
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FIFA20 has nowhere near the impact on a system as BF5 because of all the artifacts in BF5 like explosions etc.
Uninstall the game, uninstall Origin, and then reinstall Origin to a different location on the drive. If there are bad sectors on the disk, it can cause the type of corruption you're talking about.
Personally I have a drive dedicated to games, separate from my system drive.
HTH
I realized something, this issue only started to happen after I installed FIFA20. Both games are installed in the same directory. Is it possible that it might have a conflict? Regarding the drive, I already tried a scan by the manufacturers tool and everything is ok.
Thank you for your help
EA_KentCommunity Manager
I haven't seen any cases where having FIFA 20 installed on the same drive would be causing crashes, as far as I know.
When you have a chance could you grab a DxDiag and share it here so we can take a look? You can find more details on how to pull one up over at the EA Help website. Once you have the file please attach it to this thread.
Thanks!
/Kent
I added the dxdiag
- EA_Kent
Got it, thanks!
Looking at the diagnostics section in the DxDiag I did notice there appears to be an error happening with the Xbox Gaming overlay in Windows. When you've got a chance can you try disabling it to see if that helps at all?
If you open up the Windows Settings and click on Gaming you should see an option there to toggle the Game Bar on and off. Try turning it off there to see if that helps. Let me know how it goes when you can.
Thanks!
/Kent
