Forum Discussion

FrankWeyland's avatar
FrankWeyland
7 years ago

Ping marker visibilty bug.

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Firestorm
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) All the time after last patch.
Summarize your bug Own and squad mate's ping markers and navigation markers turn invisible when I look straight to them. Can't find opacity setting to affect them.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look straight to ping marker.
What happens when the bug occurs? Can't see ping marker clearly.
What should be happening instead? Ping marker should be clearly visible.

‌

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Firestorm
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) All the time after last patch.
Summarize your bug Squad mate's and own ping markers and navigation markers turns invisible when I am looking straight to them. Can't find opacity setting to affect them.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at the ping marker.
What happens when the bug occurs? Cant see ping markers clearly
What should be happening instead? Id like too see ping markers clearly

‌

6 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @FrankWeyland 

    Thanks for the report!

    Can you get a recorded clip of this and link it here? Does it happen if you after a power cycle with the console and do you have the game installed on an external hard drive?

    Power Cycle the Console

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    1. Plug the console power cable back in.
    2. Press the Xbox button on your console to turn on the Xbox One.

    Clear Mac Address

    1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
  • FrankWeyland's avatar
    FrankWeyland
    7 years ago

    Hi, power cycle and mac address clearing did not fixed it. Which opacity setting should affect to ping markers?

  • FrankWeyland's avatar
    FrankWeyland
    7 years ago

    Resetting settings did not help. Maybe there could be own opacity setting for ping markers?

  • FrankWeyland's avatar
    FrankWeyland
    7 years ago

    Hi, this is real problem and also my frends has this same issue. Can you please fix this? Also waiting 3 min in hangar almost every round with 61-63 players sucks but that''s another story.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Resetting your gameplay settings back to default should fix this, unless there is an overlay you're using that could be throwing it off.

    When your squad mates throw down markers and you look towards them, they will fade out a little bit. When you are looking directly at them while your ADS, they will disappear. The last thing I would want is the markers to be blocking or getting in the way of me looking/shooting at an enemy. It's self explanatory too, if you're looking directly at the market and it disappears, you're going in the right direction.

    I adjusted the friendly soldier opacity settings below and that caused the markers to disappear. 

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