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Jogi_Pro's avatar
Jogi_Pro
Not applicable
7 years ago
Solved

PROFSAVE_tmp

The game does not save the progress in a single player as well as several options.
I adressed an EA help chat 3 times and followed all their pieces of advice (reinstalled the game, cleared origin's register, off/on cloud and so on) but nothing has helped including the yesterdays update.
Even I renamed PROFSAVE_tmp in PROFSAVE what helped with skipping a prologue every time when I enter the game but now I have both files - PROFSAVE_tmp and PROFSAVE.
I think problem is connected with this file because when I rename it every time after leaving the game everything is saved.
Moreover I found an interesting article about the same issue ( https:// bjornar.eu/2018/11/17/battlefield-v-5-and-the-intro-that-keeps-coming-back/ ) where it is said that this can be because of my Windows 7 account which is not written in Latin letters and the game creates PROFSAVE_tmp after leaving BFV because of a wrong path. The same trouble in the article is with letters like ö ä å.
Does anyone know what the hell it is and how to solve it?
PS I don't what to create a new Windows account in Latin because from my point of view it is the problem with the game. BF4 and BF1 go well from the very beginning.

7 Replies

  • Jogi_Pro's avatar
    Jogi_Pro
    Not applicable
    7 years ago

    Blueberry, good evening.

    Why should I rename my Windows profile including making actions like regedit? I know that it is quite risky for the whole system as well as I know that all my programmes (incl. BF4 & BF1) except for BF5 go well.

    And I also know that there are a lot of people who face the same problem (just google it).

    Are there any other ways to solve the issue or doesn't it mean that the problem must be solved through a patch or whatever else issued by DICE?

    /Jogi_PRO

  • TauBulletDodger's avatar
    TauBulletDodger
    Not applicable
    4 years ago
    @Jogi_Pro Hello, the link you provided is broken.

    Can you explain me what to do? I'm stuck with the same problem.

    Regards!
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @TauBulletDodger 

    When you launch your PC do you use non English characters in your Windows profile name? Do you have ascii characters in the name? That is what was causing the game to not save for them when this happened at launch.

  • TauBulletDodger's avatar
    TauBulletDodger
    Not applicable
    4 years ago
    @EA_Blueberry Yes, I do. I understand that, but there is no way to change the windows user name folder, now. Is there a workaround?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @TauBulletDodger wrote:
    @EA_Blueberry Yes, I do. I understand that, but there is no way to change the windows user name folder, now. Is there a workaround?

    Are you on Windows 10? You should be able to change the Windows User Name under Control Panel. 

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