I’m the player "wally009'', I was at level 497 when I played yesterday, but when I went to another server to play, I found my level dropped to 69. I saw that my friend was in the same situation as me, the soldier’s Levels, weapons, tanks, and arms levels have also been reset, even all statistics have been reset, but my company gold coins, battlefield currency, weapons, tanks and all weapon shapes are also there, as well as medals and obtained The dog tag of also exists. It includes a 450 level dog tag. I saw that I played for 1900 hours. When it was reset, there were only 90 hours left. The statistics were reset. My level dropped from 497 to 69. I wonder if there is a way to solve this problem? And get the original level and all the statistics back? Even if I fix the game, there is no change, I check it on the "BFV tracker'', the level and statistics are reset.
I am very helpless. I originally planned to raise it to 500 full in a few days. However, in this situation, I would like to ask you to fix it as soon as possible and return the original level and all relevant statistics.