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joseywales47's avatar
joseywales47
5 years ago
Solved

Ps4 Battlefield V failure to load.

Hi everyone, If anyone could please help... I can't load BFV, I'm at the main screen, it says 'push starts' - which i do and that's it... it just continuously plays the intro music. I HAVE... boug...
  • EA_Atic's avatar
    EA_Atic
    5 years ago

    Can you try to to clear any local or online saves for BFV on the console and start the game up again and see if that works. @joseywales47 

    If that don't work can you try to rebuild the database for the PS4. 

    1. Start the PlayStation 4 in Safe Mode, and select 5. Rebuild Database
    2. Try launching the app. If the error persists, reboot the system in Safe Mode again and select 3. Update System Software or 4. Rebuild Database.
    3. If the error is only occurring with a specific application, delete the application by pressing the OPTIONS button on your controller while highlighting the application on the Home screen and select Delete. Install the application again via the PlayStation Store.
    4. If the error occurs with multiple or all applications, back up your saved data in Settings  > Application Saved Data Management > Saved Data in System Storage and initialise the PlayStation 4 system at Settings > Initialisation > Initialise PS4 > Quick.

    /Atic 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey @joseywales47 could you try to power cycle the console and see if that help.s 

 

Power cycle the PS4 system

  1. Completely turn off the PS4 by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the PS4 system for 20 minutes.
  3. Reconnect the PS4 system and turn it on.

/Atic 

joseywales47's avatar
joseywales47
5 years ago
@EA_Atic this is still an issue nearly 4 weeks on. I can't even play the campaign or combined arms... will not load to that screen. Please help
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Can you try to to clear any local or online saves for BFV on the console and start the game up again and see if that works. @joseywales47 

    If that don't work can you try to rebuild the database for the PS4. 

    1. Start the PlayStation 4 in Safe Mode, and select 5. Rebuild Database
    2. Try launching the app. If the error persists, reboot the system in Safe Mode again and select 3. Update System Software or 4. Rebuild Database.
    3. If the error is only occurring with a specific application, delete the application by pressing the OPTIONS button on your controller while highlighting the application on the Home screen and select Delete. Install the application again via the PlayStation Store.
    4. If the error occurs with multiple or all applications, back up your saved data in Settings  > Application Saved Data Management > Saved Data in System Storage and initialise the PlayStation 4 system at Settings > Initialisation > Initialise PS4 > Quick.

    /Atic 

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