Re: BF5 server disconnected

seems to work again server browser is showing games again, EU 18:21

Also seems to be working for me on Xbox (tried BFV and BF1).

Hello EA_Atic,

Thanks for the info and acknowledgement of issues.

It's been pretty disappointing to have neither service nor information - would be nice if users could be kept up to date with information about outages / service disruptions as they develop, in a timely way.

That might help reduce the amount of time we waste trying to connect to a service that isn't operating.

What we're seeing now doesn't really inspire confidence in EA.

@EA_Atic

Surely EA should offer something more than 'Thanks for your patience' over this?

At a minimum, should not EA Play / Play Pro subscribers be offered free time or some money back for loss of service?

This is a very poor user experience / level of service.

I'm sure I'm not alone in hoping that my next favourite Battlefield will be a different franchise from a different games producer.

@TinyBrownstainWell thank you, are you related to Ben Dover by any chance?

I think it really depends on whether the regulators take an interest.

EA is selling a service and can't just take a dump on consumers whenever it's convenient.

Consumers have rights that are protected by law, you can't take their money and then just walk away from any obligation to deliver on that service.

Still getting disconnected every time I get into the loading screen. Tried Emailing you but it's been a week of no response. Can you please help me. I tried everything.