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iluminatethesky's avatar
iluminatethesky
Legend
7 years ago

Re: BF5 will not launch

Hey @Darktrooper4,

Sorry to hear you're experiencing this issue.

I see you've already done some troubleshooting steps to resolve this, thanks for the information.

I have some other steps that may help with this issue:

1. Clean Boot: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

2. Make sure you're running DX11 and not DX12

3. Try turning off Origin in-game Overlay in the Origin Launcher, and any other Overlays you may be using(Discord, Nvidia GeForce Experience, etc)

4. Run Origin and the Battlefield V exe File as Administrator

5. Run CCleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

Let us know if any of these help.

Thank you 🙂 

1 Reply

  • Euro968's avatar
    Euro968
    6 years ago

    So mine started crashing around November 2019 update (Windows 1909). I decided to rebuild the PC, formatted the drives, installed fresh new Windows 1909, newest Nvidia 441.20. Game crashed when you join multiplayer (start game, not just menu). No error thrown, other than nvwgf2umx.dll. Best part, I did this on TWO Separate PCs! (my backup gaming PC was overdue)...

    Same behavior, two freshly installed Windows 10 PCs and BFV. Totally different hardware, Nvidia card, etc. ...

    So has anyone figured (or at least reported the issue to BF Devs), because crap like CC Cleaner is sure not relevant...?! 

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