Re: Can i get a help for my issue i waited for 4 days it to get fixed.

Hey @meryupsss,

If you're missing the level 20 assignment, then I'm afraid live support will have to add it for you:

https://help.ea.com/en/contact-us/

If you're getting nowhere with email, try reaching out via chat. If you select your product and platform, selecting "Manage my account" -> "Hacked account" gives me the option to start a chat pretty consistently.